Freelance Experience Designer

Job ID


The Experience Designer is responsible for user experience design, planning, and creation, across multiple phases of a digital project lifecycle. Leveraging a keen ability to understand user behaviors as they engage with a brand through a complex journeys and decision processes, the Experience Designer helps define and shape customer experiences across every digital touch point.

What you'll do:

  • Develop highly immersive and engaging digital experiences from concept to implementation
  • Create and drive all aspects of user experience design for assets ranging from campaign pages and microsites to the optimization of web experiences within large enterprise websites
  • Define opportunities to continually enhance web experiences with a heavy concentration on e-commerce
  • Collaborate closely with content strategists and information architects to fuse user experience, structure and content consumption
  • Proactively work with agency and client web marketing teams to identify opportunities for experience enhancements and execute on designs
  • Identify and apply best practices for user experience across web and mobile touch points

Who you are:

  • A seasoned and innovative user-centered designer with experience in B2C and B2B commerce and/or consumer-facing web sites
  • Curious about information consumption with a passion for making a user’s experience delightful and efficient
  • All about the details, down to pixel-perfect implementation
  • A team player with the confidence and integrity to earn client and internal team support quickly
  • Someone with stellar presentation skills; you know how to clearly communicate ideas, decisions and reasoning to broad audiences including fellow design professionals, business and technical stakeholders and senior executives
  • Highly collaborative; should conflicting priorities arise, you know how to proactively seek guidance before a crisis develops


  • At least 3-5 years’ experience in developing and implementing user experiences in a digital agency, and/or professional services environment
  • A portfolio demonstrating depth and breadth of projects experience across media, in particular responsive websites, mobile websites, mobile applications and web-delivered applications
  • Expert working knowledge of Sketch, InVision, Adobe Photoshop and Illustrator
  • Familiarity with HTML5, CSS3, and JavaScript is a plus
  • A Bachelor’s degree in Human Computer Interaction, Computer Science, Graphic Design or a related field is preferred


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